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STEROIDS NEWS
Ice Pharma 2017 40%

Good news boys and girls. All March 2017, 40% OFF on all Ice Pharmaceuticals products. A very qualitative brand, based in India. We guarantee the quality and that you will like it.

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Ice Promo 2017

Good news boys and girls. All February 2017, 20% OFF on all Ice Pharmaceuticals products. A very qualitative brand, based in India. We guarantee the quality and that you will like it.

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Christmas Steroid Promo 2016

Ho Ho Ho. Merry Christmas to everyone. Santa this year has come a little bit earlier and with a very good present for you.

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Shipping Info

 Do you ship to P.O. Boxes and APOs?

Yes, we do ship to PO Box and APO addresses, we ask you to put  the shipping info in the comment line of each order to have an optimal delivery of your purchase.

What is the way you ship?

We ship the products universal and all parcels are shipped in safely.
-  Our company name or something  else related to  pharmaceutical contents is not specified on the  parcel or packing slips.
-  The packaging method is  modified regularly in order to obtain a satisfied delivery.
-  We use small packages to escape unwelcome questions. If we have a big order that won't fit in the package, we will  divide it into some more packages (all for one Shipment Handling charge).
- Sometimes we may reuse original boxes for packing  products that can match with the order (our company has an environmental aim)
- The orders are sent from different deposits situated in various  European countries.

Do you ensure your packing, what about customs, what happens if the package is retained?

We care a lot about our security system, we pack the parcels  as privy as possible. If a package is seized by customs, we ask you to send us the sequester letter from customs or FDA so we could  reship the order at no fee for you. The client should scan the sequester letter and send it at [email protected]. We can send you one more order only once. We don't reship to these locations: Australia, Canada, New Zealand, Singapore, South Korea, Saudi Arabia, Africa, APO/FPO, Brasil, Finland, Italy, Netherlands, Norway, Israel, Chile, Dubai.

What about shipping duty?

Your delivery cost is $ 25 USD. If your order is $750 or more you may  benefit our free shipping promotions.  

Is the delivery sure?

We provide maximum discretion when we ship the packages.  We repack the products from their own boxes very safe in order to avoid shipment volume. We don't  put our company's name on any parcel, and  the packages are sent  from different places in Europe, located in various countries, this way we intend to provide optimally safe and sure delivery. 

Do I have to sign for shipping?

We send the orders by registered mail,  the way to the destination the orders may be tracked.  For an optimal security, you have to sign  when you receive the parcel.

How much time does it take for ordering and shipping?

In the time, the customer makes an order, we immediately send an instruction e-mail for how to do  the payment. When we receive and confirm the payment, we pack the order  within 1-3 working days.

Usually, the time limit for  shipping and delivery  is within 7-15 working days, weekends excluded. It may happen that  international orders have a  delay up to 25 working days because of the customs.

If you did not receive the order within the time limit, we ask you  to write to our customer support or send us an e-mail  in order to assist you with pleasure. We will be very grateful to you for your understanding and patience in the matter.

What will be my actions if I don't get my order?

You may not receive the order if it has been sequestered at customs or lost in the mail. If a package is seized by customs, we ask you to send us the sequester letter from customs or FDA so we could  reship the order at no fee for you. The client should  scan the sequester letter and send it at [email protected]. If you did not receive the order in the time limit, we ask you  to write to our customer support or sent us an e-mail  in order to assist you with pleasure. We can send you one more order only once. We don't reship to these locations: Australia, Canada, New Zeeland, Singapore, South Korea, Chile.

What is a Semi-Shipped order?

Semi-shipped means that the order was submitted for shipment. One device of the order has been already shipped out; the other is in the process to be shipped within 1-3 days.

Do you ensure tracking numbers? / Can  the packages be trackable?

For information about the tracking number do not hesitate to contact us and we will help you in the matter.

What can I enterprise if my parcel is late?

In case it happens that the orders delay because of the customs or the mail service is inappropriate.  If you did not receive the order within the time limit, we ask you  to write to our customer support or send us an e-mail  in order to assist you with pleasure.

 

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